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Important Report Guide

Discussion in 'Player Reports' started by Janarneb, Nov 27, 2017.

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  1. Janarneb

    Janarneb Owner
    Owner Staff Team

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    Report Guide
    [​IMG]
    Introduction

    This thread is made for players to combine all the report related guides. Once you have finished reading this thread, you can simply make a threat of your own to report someone.

    Hopefully, after reading this thread, you will become more familiar with reporting the offending players and you will help us to catch them faster.


    Report on Forums

    Reporting players that are ruining the fun of the game by Swearing, Hacking, etc... is the best way to make the network a better place for you or other players. Our staff members will review your report as soon as they can and accept your report if it met all the requirements when you reported another player or deny your report if it is not meeting the requirements. We love our community to be involved and take action when they see something that is offending them or they don't like to make Emporior Network a place where you can socialize, playing fair games and have fun.​


    General Reporting Rules
    ★ You may not ask staff to look at your report;
    ★ You must fill out all information to 100% honesty;
    ★ You may only report a player if they are not banned and/or muted yet;
    ★ Fullscreen videos and/or screenshots;
    ★ Nothing may be blurred out / cropped out.

    Player Hacking Report Rules
    ★ The player must have broken the (game-play) rules on Emporior Network;
    ★ At least 30 FPS;
    ★ At least 720P video quality;
    ★ The video must be 3 minutes or under, if the video is longer than 3 minutes you must provide timestamps.

    Player Chat Report Rules
    The player must have broken the (chat) rules on Emporior Network;
    You may only report high tier chat reports, players saying 'shit' does not count as chat report.
    At least 720P screenshot quality;


    Report In-Game

    We work so hard every day to rid the server of rule breakers, but, as we are human too and can only do so much, we are asking you for help. We do have staff members with warn/mute/ban permissions from different time zones, but sometimes the punishment must be longer and the privileges are held by moderators and we can't have so many moderators as we would like, due to the fact that we want quality moderators who are very good at what they do.

    You can send a private message to a staff member if he/she is online. We recommend to wait patiently for the reply from the staff member and if he/she didn't respond after a few minutes, you can lightly remind the staff member, but please do not spam.


    ! Please Note !
    Writing or spamming in the Public Chat that a player is hacking, you will be warned or even muted if you already have a previous warning!​
     
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